Welcome to kalpadhara.com. Kalpa Dhara and its affiliates provide their services to you subject to the following conditions. If you visit or shop at kalpadhara.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Kalpa Dhara service or visit or purchase from any business affiliated with Kalpa Dhara, whether or not included on the kalpadhara.com website, you will also be subject to the applicable guidelines and conditions.
Privacy
Please review our Privacy Policy, which also governs your visit to kalpadhara.com, to understand our practices.
Electronic Communications
When you visit kalpadhara.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site—such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—is the property of Kalpa Dhara or its content suppliers. The compilation of all content on this site is the exclusive property of Kalpa Dhara. All software used on this site is the property of Kalpa Dhara or its software suppliers.
Trademarks
Kalpa Dhara™ has filed applications for registration under applicable trademark laws. Any unauthorised use or violation of Kalpa Dhara trademarks will be subject to legal action.
Site Access
Kalpa Dhara grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it.
This permission does not include:
Any resale or commercial use of this site or its contents
Any collection and use of product listings, descriptions, or prices
Any derivative use of this site or its contents
Any use of data mining, robots, or similar data gathering tools
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without express written consent of Kalpa Dhara. Unauthorized use terminates the permission granted.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of kalpadhara.com, provided the link does not portray Kalpa Dhara or its products in a false, misleading, or offensive manner.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
Kalpa Dhara reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
Reviews, Comments, and User Content
Users may post reviews, comments, and other content, provided the content is not illegal, obscene, threatening, defamatory, infringing intellectual property, or otherwise objectionable.
By submitting content, you grant Kalpa Dhara a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, publish, and display such content worldwide in any media.
You represent that:
You own or control all rights to the content
The content is accurate
The content does not violate these Terms
Kalpa Dhara assumes no responsibility for user-generated content.
Risk of Loss
All items purchased from kalpadhara.com are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery to the carrier.
Product Descriptions
Kalpa Dhara attempts to be as accurate as possible. However, we do not warrant that product descriptions or other site content are accurate, complete, or error-free. If a product is not as described, your sole remedy is to return it unused.
Pricing
Prices displayed represent the full price of the product unless otherwise stated. If a product is mispriced:
If the correct price is lower, we will charge the lower amount
If higher, we may contact you or cancel the order
Currency conversions are indicative only. Final billing is based on your bank or card provider’s conversion rate.
Shipping
All Kalpa Dhara orders are shipped from India to the provided delivery address via courier partners. Processing normally takes 2 working days, and shipping may take 4–6 working days.
We do not ship to P.O. Box addresses and cannot be responsible for non-delivery in such cases.
Duties and Taxes
International shipments may be subject to customs duties and taxes imposed by the destination country. These charges, if applicable, must be paid by the recipient. Kalpa Dhara is not responsible for non-delivery due to unpaid duties or taxes.
Exchanges, Returns, and Refunds
Kalpa Dhara offers replacements or refunds for eligible products returned within 15 days of delivery, subject to our Returns & Exchanges Policy. Shipping charges are non-refundable.
Sizing
Garment fit depends on style, fabric, and design. Please refer to the sizing guide before placing your order.
Product Properties & Wash Care
All Kalpa Dhara products are handcrafted using natural fibres. Minor variations in colour, texture, and weave are inherent and not defects.
Colours may vary due to screen settings. Reds and blues may bleed and should be washed separately. Silks must be dry-cleaned only.
Disclaimer of Warranties & Limitation of Liability
This site is provided on an “as is” and “as available” basis. Kalpa Dhara makes no warranties, express or implied, regarding site operation or product information.
Kalpa Dhara shall not be liable for any damages arising from the use of this site or its products.
Indemnification
You agree to indemnify and hold Kalpa Dhara and its affiliates harmless from any claims arising from your use of the site.
Applicable Law
These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.
Disputes
Any dispute relating to your use of kalpadhara.com shall be resolved through arbitration in India, except where intellectual property rights are involved.
Policy Changes
Kalpa Dhara reserves the right to modify these Terms of Use at any time. Continued use of the site constitutes acceptance of changes.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
